Customer Service
SPACEDUST is committed to providing the best in customer service. We’re here to help in any way we can. If you find something in our shop that isn’t on our site; or if we’re out of the size or color you need, please get in touch using our Contact Form.
We take great pride in providing quality merchandise made primarily by local artisans & independent designers. Due to the nature of our business, we may occasionally run out of an item still shown on our website. In this case we will contact you to offer a replacement, future fulfillment, or cancel & refund your order. In the event that any aspect of your order experience does not match up with our high quality standards, please let us know and we will make every effort to make it right.
You will receive a confirmation email with tracking number upon shipment, and may sign up for additional notifications via text or email. We urge you to keep apprised of your package’s progress, as we cannot refund or replace any orders marked “Delivered”. In the event that your package goes missing after being marked "delivered", you must consult the shipping company to file an inquiry.
We take great pride in providing quality merchandise made primarily by local artisans & independent designers. Due to the nature of our business, we may occasionally run out of an item still shown on our website. In this case we will contact you to offer a replacement, future fulfillment, or cancel & refund your order. In the event that any aspect of your order experience does not match up with our high quality standards, please let us know and we will make every effort to make it right.
PAYMENT OPTIONS
We accept all major credit cards + PayPal on our website.SHIPPING INFORMATION
We ship all orders same or next business day.
Orders over $50 (before tax) are eligible for free shipping within the US. We will choose the most economical shipping method if you choose this option.
You may also choose expedited shipping at checkout.
We ship worldwide! All orders are shipped via the shipping method you choose at checkout. Cost is calculated accurately based on the total weight of all items in your cart at the time of checkout.You will receive a confirmation email with tracking number upon shipment, and may sign up for additional notifications via text or email. We urge you to keep apprised of your package’s progress, as we cannot refund or replace any orders marked “Delivered”. In the event that your package goes missing after being marked "delivered", you must consult the shipping company to file an inquiry.
SALES & PROMOTIONS
We occasionally run e-mail exclusive promotions, discounts, and deals. Please sign up for our e-mail list for access to exclusive sales!RETURNS & EXCHANGES
If you're unhappy with your order for any reason, please contact us within 30 days of delivery for authorization and return label.
Returns & exchanges are accepted for unworn, unopened, unused merchandise only.
All tags & labels must be attached.
Subject to manager approval.
Original Art and Sale Items are final sale and not eligible for return or exchange.